Privacy Policy
Site Renovation Co LLC
Effective Date:
This Privacy Policy explains how Site Renovation Co LLC ("Site Renovation Co," "we," "us," or "our") collects, uses, shares, and protects information when you visit siterenovationco.com, request a website inspection, become a client, make a payment, or otherwise interact with our services.
1. Information We Collect
We may collect information you voluntarily provide, including your name, business name, email address, phone number, website URL, industry, information about your website or requested services, project instructions, support messages, onboarding information, and billing or transaction-related information.
We may also automatically receive limited technical information needed to operate, secure, and troubleshoot the website, such as IP address, browser or device information, timestamps, and request information.
2. Payment Information
When payment functionality is available, payments may be processed by Stripe or another disclosed payment processor. Site Renovation Co does not directly store complete payment-card information. Payment details are generally submitted directly to the payment provider and handled under that provider's own privacy and security practices.
We may receive transaction information such as payment status, amount, billing contact information, subscription status, transaction identifiers, and limited payment-method information provided by the processor.
3. How We Use Information
- respond to website-inspection requests and inquiries;
- prepare estimates, proposals, and project communications;
- design, build, host, maintain, and support client websites;
- process payments and administer subscriptions;
- maintain business, tax, accounting, and contractual records;
- monitor security, investigate fraud or abuse, and enforce agreements;
- improve our website and services; and
- comply with applicable legal obligations.
4. Inspection Requests and Marketing
Submitting a website inspection, contact form, or service inquiry allows us to contact you regarding that request. Submitting an inquiry does not automatically enroll you in promotional email marketing or a newsletter. Promotional marketing requires a separate opt-in where required or appropriate.
5. Cookies and Similar Technologies
Our website may use cookies, local storage, or similar technologies reasonably necessary for functionality, security, session management, fraud prevention, performance, and technical operation.
We do not represent that the site uses behavioral advertising trackers, advertising pixels, or non-essential analytics platforms unless and until those tools are actually implemented. If material analytics or advertising technologies are added later, this policy may be updated accordingly.
6. How Information Is Shared
We do not sell personal information.
We may share information with service providers and professional advisors reasonably necessary to operate the business, including providers such as Resend, Stripe, Netlify or other hosting providers, email providers, domain or DNS providers, accountants, attorneys, security providers, or similar vendors. We may also disclose information when required by law, to protect legal rights or security, in connection with a business transfer, or with your consent or direction.
7. Client Website Leads and Customer Data
Unless otherwise agreed, the client owns leads and customer data collected through the client's website. Site Renovation Co may access or process that information only as reasonably necessary to operate the website, deliver form submissions, troubleshoot issues, provide hosting or support, maintain security, or perform contracted services.
Clients remain responsible for their own legal obligations relating to information they collect from their visitors, including applicable privacy notices, consent requirements, and industry-specific regulations.
8. Data Retention
We retain inquiry, client, billing, and related business data only as long as reasonably necessary to provide services, maintain business records, comply with legal, tax, and accounting obligations, prevent fraud, maintain security, resolve disputes, and enforce contracts.
Project files and backups may be subject to separate retention and deletion rules in the applicable Client Services Agreement. Certain financial, contractual, transaction, or legal records may be retained longer where reasonably necessary or legally required.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, or misuse. No website, transmission method, electronic storage system, or online service can be guaranteed to be 100% secure. Clients are also responsible for protecting credentials and accounts under their control.
10. Your Information Requests
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity before fulfilling a request.
Deletion may be limited where information must or reasonably needs to be retained for legal, tax, accounting, fraud-prevention, security, contractual, dispute-resolution, or claims-related purposes.
11. Third-Party Websites and Services
Our website or client websites may link to third-party websites, software, scheduling platforms, social networks, payment providers, or other external services. We do not control the privacy practices of those third parties, and their own terms and privacy policies apply.
12. International Processing
Some service providers may operate infrastructure in multiple states or countries. Information may therefore be stored or processed outside the state or country in which you are located, subject to the provider's practices and applicable law.
13. Children's Privacy
Our website and services are intended for adults and business users and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13. If we learn that such information was collected inappropriately, we may take reasonable steps to delete it.
14. Business Transfers
If Site Renovation Co is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information maintained by the business may be transferred as part of that transaction, subject to applicable privacy obligations.
15. Changes to This Privacy Policy
We may update this Privacy Policy as our business, services, vendors, technology, or legal obligations change. Material changes will be reflected by updating the effective date and, where appropriate, by providing additional notice.
16. Contact Us
Questions or requests concerning this Privacy Policy or personal information may be directed to:
Site Renovation Co LLC Utah, United States Email: privacy@siterenovationco.com Website: siterenovationco.com